Q: What is required to get a quote from The Right Track?
A: Contact us through the website with your location and the specifics of your project or call us at 800-872-2565

Q: Does The Right Track manufacture its own products?
A: We fabricate our window treatments at our 20,000 sq ft facility in Crofton, Maryland.

Q: Can The Right Track make draperies or top and side treatments?
A: The Right Track specializes in shades, fabric panel track systems and motorized drapery tracks. We are not a drapery workroom and do not fabricate top or side treatments.

Q: How quickly does The Right Track turn around quotes?
A: We can typically turn around a quote in 1-3 days. Contact us for more information on quote turn around time.

Q: How quickly does The Right Track turn around orders?
A: We can typically complete a fabrication order in 10 business days, not including shipping time. This will vary depending upon the size of the order. Contact us for more information on fabrication time.

Q: What types of controls are available for The Right Track motorized window treatments?
A: Remote Control, Wall Switch, Keypad, Touchscreen, or RS232 software which allows a user to control their shades from a personal computer. See "Our Products" for further information.

Q: What type of payment terms are available with The Right Track?
A: Net 30 days with approved credit. 50% deposit required for all motorized orders.

Q: My client needs arch and/or slant shades. Can The Right Track make these shades?
A: The Right Track fabricates arch and slant shades. Contact us to so we can review the specifics of your project.

Q: Can The Right Track fabricate shades with COM goods?
A: Yes, in most cases. Contact us so we can review the specifics of your project.

Q: Does The Right Track work with Retail Customers?
A: No, The Right Track only works with the trade: Interior Designers Window Treatment Specialists, Architects, Home Automation Integrators, etc.