Q: What is required to get a quote from The Right Track?

A:   Send us an e-mail through the web-site with your location and the specifics of your project or call us at 800-872-2565   

Q: Does The Right Track manufacture its own products?

A: We fabricate our window treatments at our 20,000 sq ft facility in Crofton, Maryland.

Q: Can The Right Track make draperies or top and side treatments?

A: The Right Track specializes in blinds, shades and motorized drapery tracks. We are not a drapery workroom and do not fabricate top or side treatments.

Q: How quickly does The Right Track turn around quotes?

A: We can typically turn around a quote in 1-3 days. Contact us for more information on quote turn around time.

Q: How quickly does The Right Track turn around orders?

A: We can typically complete a fabrication order in 10 business days, not including shipping time. This will vary depending upon the size of the order. Contact us for more information on fabrication time.

Q: What types of controls are available for The Right Track manual window treatments?

A: Cord lock, clutch, Easy Rise head rails and spring assisted Slow Rise controls are available depending upon the type of window treatment. See "Our Products" for further information.    

Q: What types of controls are available for The Right Track motorized window treatments?

A: Remote Control, Wall Switch, Keypad, Touchscreen, or RS232 software which allows a user to control their shades from a personal computer. See "Our Products" for further information.

Q: What type of payment terms are available with The Right Track?

A: That on the type of relationship. Contact us for more specific information.

Q: My client needs arch and/or slant shades. Can The Right Track make these shades?

A: The Right Track fabricates arch and slant shades. Contact us to so we can review the specifics of your project.

Q: Can The Right Track fabricate shades with COM goods?

A: Yes, in most cases. Contact us so we can review the specifics of your project.    

Q: Does The Right Track work with Retail Customers?

A: No The Right Track only works with the trade: Interior Designers Window treatment Specialists, Architects, Home Automation Integrators, Etc.